Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Weekends and public holidays are excluded from this processing time, and orders placed during these times will begin processing on the next available business day.
Domestic Shipping (Norway) We ship to all addresses in Norway. Standard delivery takes about 2–5 business days after dispatch but Healthy Nisse AS does not assume responsibility for potential delays caused by the carriers. We offer free standard shipping on all domestic consumer (B2C) orders over 800 NOK within Norway. Please note that this offer does not apply to wholesale or B2B accounts.
International Shipping (EU and beyond) We ship to selected EU countries and international destinations. Estimated delivery times vary by destination, but Healthy Nisse AS does not assume responsibility for potential delays caused by the carriers:
- EU countries: ~5–10 business days
- Other international: ~7–14 business days
Shipping Costs Shipping costs are either given by Healthy Nisse AS as a flat rate or calculated at checkout based on your delivery address and order weight. Free shipping may be available for orders above a certain threshold — check our current promotions for details.
Customs and Duties For orders shipped within the EU/EEA, customs and duties may apply for the recipient upon delivery. Orders shipped outside the EU/EEA may be subject to local customs fees and import duties, which are the responsibility of the recipient.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.
Delays We are not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control. If your order is significantly delayed, please contact the carrier or us at contact@healthynisse.com.
Contact For shipping enquiries, please reach out to us at contact@healthynisse.com or through our contact page.